Our Crisis Management function provides timely advice to your business to help you manage your reputational risks and crises, and help you manage event-based and issue-based crisis events.
Event-based crises may include a terrorist attack, natural disasters or significant business disruption events. Issue-based crises are slow-burn issues that have not been appropriately mitigated and that can turn into a crisis; examples include financial mismanagement, regulatory non-compliance, corporate scandal or unethical behaviour.
Regardless of the event or issue, our Crisis Management experts can assist in preparation, response and recovery to these events. They can also assist you in identifying your risks, developing frameworks and policies, creating plans, strategies and a robust response capability through exercise simulations, training and awareness programs.
Our trusted advisers don’t play corporate politics or engage in point scoring activities. Rather, we are unbiased and support you to make sound short-term and longer-term decisions during a crisis.
We understand that during times of crisis, the demands on people, the business and stakeholders can be significant; as such we can assist you in times of crisis through war room coordination and with crisis communications.
We understand that preparation before a crisis is critical to success. We will help you build confidence in your plans and team cohesion, strengthen and enhance your operating rhythm, and prepare for potential scenarios that your organisation may face. To do this we conduct training and awareness sessions and event- or issue-based exercise simulations.
We hope that a crisis doesn’t impact your organisation, but look forward to working with you to build strong design and operating effectiveness should a event- or issue-based crisis impact your organisation.